As your local water utility provider, we strive to keep you continually updated on all matters related to your water service. If you do not find the information you need, please contact our office and we will gladly assist you!
| Today | Tomorrow | Thursday |
|---|---|---|
Light snow
36°/15°
|
Few clouds
43°/24°
|
Scattered clouds
51°/27°
|
Alert
Alerts
Non-essential water use
January 20, 2025
Good morning customers! Just a follow up to yesterday's message... we would like to ask our community to avoid using water for the next few days that is not necessary, due to the conditions that are going to arise with all of the dripping faucets. This includes washing clothes. Please refrain from washing clothes/vehicles/etc until after the weather conditions return back to normal. If you can, we recommend turning your outside water valve off and draining your pipes completely. This will greatly reduce the risk of your pipes bursting. If you do not have a shut off valve outside your home, please ensure that your pipes are thoroughly insulated. If you have an emergency please contact us at (409) 466-7780. If you have a leak, please turn your meter valve off to avoid unnecessary water loss. If you do end up with a leak, please call/text us to notify us. We pray for everyone's safety during these next few days and enjoy the snow! ❄️
Alerts
Non-essential water use
January 20, 2025
Good morning customers! Just a follow up to yesterday's message... we would like to ask our community to avoid using water for the next few days that is not necessary, due to the conditions that are going to arise with all of the dripping faucets. This includes washing clothes. Please refrain from washing clothes/vehicles/etc until after the weather conditions return back to normal. If you can, we recommend turning your outside water valve off and draining your pipes completely. This will greatly reduce the risk of your pipes bursting. If you do not have a shut off valve outside your home, please ensure that your pipes are thoroughly insulated. If you have an emergency please contact us at (409) 466-7780. If you have a leak, please turn your meter valve off to avoid unnecessary water loss. If you do end up with a leak, please call/text us to notify us. We pray for everyone's safety during these next few days and enjoy the snow! ❄️
Upcoming inclement weather
January 19, 2025
As we are approaching some very frigid temperatures, please make every attempt to prepare yourself and your home for the major drop in temperatures. Please be aware that when everyone in the community is dripping all of their faucets...this will deplete the volume of water throughout the system and contribute to low pressure conditions. We will be working diligently to try and keep up, but we want you to be aware of the potential problems we will be facing.
New Customer Tools
October 21, 2024
We have an exciting new tool for all WATER customers in the District! Want to monitor your own water usage? Simply go to your app store and download the free app EyeOnWater by Badger Meter, Inc.
Set up your account and you can monitor your consumption day or night! This is a very helpful tool when you have a leak (especially if you are unaware that you have one!)
The District is providing this service to you free of charge! We hope you'll take advantage!
Notice of Solicitation
August 05, 2022
Attention customers: We will NEVER call you and ask you for a payment over the phone! If you receive a call from our phone #, please do NOT give out any sensitive information! It is a SCAM! If you receive a call like this, please hang up and call the office to report it @ (409) 276-2030. Please encourage your friends/family in the district to sign up for text/email alerts!